Frequent Asked Questions

To protect ourselves from fraudulant orders, LoadMeBaby now requires your Facebook account email for purchase verification. If you do not have a Facebook that we can check to verify your identity, there is a good chance your order for load will not be approved. Please provide your Facebook email as your order email address.

1. When will I get my Load?
Approved customer's load will be provided immediately after payment approval. A verification email will also be sent.


2. The load is not for me. How will my friend, family member, or business partner receive the load?
You can choose to have loadmebaby.com email the card number and pin to the person you are buying it for so they can unlock their own phone immediately.

3. When will this load expire?
Pin Codes and Passwords have no expiration. You can Buy Load Me Baby
Cards and give them as gifts in the future with no worries about the
card not working. Unlike other providers, load me baby allows you to
load your phone at your leisure. Please consult your phone provider to
learn about their individual rules of expiration after the card and pin
have been entered into the phone.

4. I have bought 500 load before from other companies and only received 450?
Yes, companies who “load your phone for you” can only send 150 increment loads at a time. In small print they state that a 500 load purchase will only get 450. What a scam!

5. Is there shipping or taxes?
There are no additional shipping charges or hidden fees.

6. What are the loading procedures for my Cell Phone?

Globe Call Card:
Dial 223 and Press SEND.
Enter Card Number and Press #.
Enter Card Pin # and Press #.
A voice prompt will confirm the reload.

Sun Cellular:
Dial 220 and Press SEND.
After the Voice Prompt Press 1.
Enter Card Number and Card Pin #.
A Voice Announcement Will Inform You of Your Updated Balance.

Smart, Smart Buddy , Addict Mobile (AMP)
Dial 1510+ Card#CardPin# and Press SEND.
A voice prompt will confirm the reload.

7. What happens after my credit card is processed?
You will have a choice to get your load yourself, or send it to the recipient of your choice.

8. How long until I receive my load?
You will receive your load instantly!

9. What is the name of the company charging my card?
The charge will showon your statement as PHWeb LLC, Atlanta GA.
10. Can I call you?
Sure, 812-669-4205

11. I am scared you are fraudulent! What do you think?
It is not worth losing our merchant account to defraud you of $15!

12. Is it possible you will not approve my purchase?
Yes, due to very strict fraud controls, you may be a legitimate customer who does not get approved
The authorization to charge your card will be deleted immediately.
We assure you it is nothing personal and apologize if you are not approved.

13. Do you send the load directly to my friends phone in the Philippines?
No, you must email, text or call your friend and provide the code.
They will "load" their own phone.

14. Someone stole my credit card and used it on your website, what should I do?
Please contact us before initiating a chargeback. We prosecute fraud to the fullest extent.
We will be able to help you with your case.
We record and keep IP addresses from ALL attempted purchases.

15. I cannot get on your website to buy! What's wrong?
It is possible your country, IP address or IP range is blocked.
Please accept our apologies.

16. I have been approved, and I want to make a second purchase, but I cannot place the order. What should I do?
Because our website is so easy to use, it is a target for credit card thiefs. In order to protect Load Me Baby from fraudulent purchases, second orders are limited. We do not allow second orders for a period of time that would allow a person who had a stolen credit card used on Load Me Baby to report the card stolen, rendering it useless.
Additionally, if your billing information has changed in any way, you will need to contact us.

17. A girl online is asking me to buy load, what should I do?
We are not affiliated with any "organized" or "unorganized" filipina chat syndicates.
We recommend you use your instincts. 500 peso load is cheap and lasts a long time. No girl needs 2500 load.
We recommend you give your money to charity and not an anyonymous chat mate with a sad story.

18. I am frustrated, I need load, and nothing is working for me. Why can't you sell me load?
We want to emphasize that we have very, very strict controls for whom we allow to order.
You may fall into a high risk customer category.
This could be due to your physical location when ordering, your background check not passing our required tests, imperfect matching credit card information.
It could be a miscommunication! Possibly someone else tried to place an obvious fraudulent order at the same time as you placed an order with us. Due to the timing circumstance, we would probably feel you were a fraud also!
We appreciate your intent to purchase, but your persistence to buy load often sounds like "fraudulent desperation".
We assure you, your credit card has NOT been charged! There is a "hold" which will be lifted manually for all declined orders within 24 hours.

19. I placed an order, now someone is calling me?
That is correct! We will call you before your order is verified. No Exceptions! Be prepared! If you are sneaking around chatting with Filipinas while your wife is sleeping, our phone call might just wake her up!

20. What is the moral of the story?
We only want "perfect" customers. We do not accept orders originating from the Philippines. You must pass our stringent tests to be approved.
We will call you, we will check your address and do a reverse phone check. We will attempt to check your social networking site to see you are real. We will do everything we can to eliminate the possibility of being defrauded. Sometimes a new customer can be mistakenly banned. We apologize. your card has NOT been charged. Please try to buy elsewhere. Once you are blocked, it is not possible to get back to the good side!